Tyler was courteous and professional and performed the work efficiently.

Ashton was very professional and kept me apprised of what was being each step of the way.

Austin came to our house, he was very knowledgeable and replaced our sump pump pretty quickly. He was just simply amazing. We are very happy with the service. Worth every penny!! We will be glad to recommend!!!

Great Service!

Prompt and efficient.

Excellent

Perfect service!!

Very competent and informative workmen. Nice guys too. Office staff very helpful and pleasant. A neighbor recommended Embrich Plumbing to me, and I would recommend them to you.

They were very professional and quick

He was able to give me honest feedback and address all the problems I was having.

Jeff Swanson was right on time, professional, and helpful. He answered all my questions and cleaned everything up (even wore boot covers). Embrich provided a fair price for replacing bath tub faucet. Overall great experience.

My experience with Embrich Plumbing was great! Shayne and Jered performed the installation of our tankless water heater and did an awsome job. They answered any questions we had and were polite and professional. Had an issue with our gas line that supplies natural gas to the tankless unit. Chandler and Isaac joined the team to resolve this problem. The issue was found and repaired , they stayed until 1a.m. Saturday morning to make sure we had hot water. I can't say enough about Shayne, Jered,Chandler and Isaac! They were great! I will use Embrich Plumbing again and will recommend them to others. Thanks to everyone at Embrichs.

The guys were prompt and did a great job. My tankless water heater is humming along again.

I am so thrilled with the fast response James from Embrich got out here with the issue I had. He was so thorough checking the situation and polite. He is an amazing person with customers. I will continue using Embrich from now on. He also recommended a company RCCR for taking care of the water issue. Thank you all so much. I’m extremely thankful!. CH

Embrich Plumping replaced my sewer pipe in my front yard. Zach and Mark did a fantastic job. Very professional and worked efficiently. I would recommend Embrich Plumbing as well as Zach and Mark!!!!

Rep explained all details ,work was done exactly how it was bid. I received what I wanted without any hiccups. This is what you get when you have professionals on the job. Thanks!

Jeff worked with me on the phone after hours to stop the leak and then he and Tim were out the next morning to fix it for good. Can't recommend them enough.

James sent me a text with a picture of him before he came. When he got there, a short time later, he was polite, assessed what was wrong, and had the faucet changed in no time. I liked that he gave me the estimate, as soon as he turned off the water. And that he let me know what he was doing. And showed me where to shut off the water. I liked that he was still there when I came back with the payment, so I didn't have to go to the office.

Great service, very professional. A-1 rating! Would definitely use them again.

Jeff was Awesome... Very professional, skilled and knowledgeable plumber... Would like to have him back for our next repair...

Super awesome guys!

Worth every penny! Did some Major work at my place. Broken stack, new washer box and updated 70 yr. Old plumbing with issues. They did an amazing job! Quick, professional, these guys are good, real good! A VERY reasonable price considering all the work they had to do. Will definitely use these guys again and again. Excellent service. These guys were the 3rd plumbers we called, and im so very glad we called! We made the right decision going with Embrich. Worth every penny!

Great service and polite. Very respectful of my home. Fast service

Jeff Swanson was amazing and helpful. Gave me some tips for the future for maintenance and was personable. Really appreciate quality work from quality people

Thank you so much James for fixing our problem so quickly! We had a gas leak and they were able to come out the next day and got everything working properly again. I appreciate you!

I just had Jeff from Embrich visit my home regarding possible leaks around 2 toilets. He was timely, professional, explained everything very well and gave good information for me going forward. We have contacted Embrich on 4-5 different occasions now, including a major issue back in 2019, and we have always been very satisfied with their work

Jeff & Nathan did an excellent job at my house. Worked efficiently & Jeff explained what they were doing. Embrich will definitely be our go-to plumbers! Highly recommend 👍👍

Very friendly, courteous, and upfront. Thorough discussion of potential problem and possible solution. Fixed issue previous company could not identify. Will call first next time.

Great experience! Jeff was very knowledgeable and explained each step thoroughly of what the issue was and how he was going to fix it. Very professional and timely. I will be sure to use Embrich for any future repairs.

A job well done by Austin and Scott. Thank you - will call again for future issues.

My hot water heater started leaking so I called Embrich. They were able to send out two plumbers that day. They were both very courteous and explained my options. Then they were able to replace the hot water tank at that time. Another employee delivered the new water heater while the two plumbers removed the old one. Great service!

These guys/gals are great. Very professional, super friendly, and they know what they're doing. They arrived on time, finished ahead of schedule, and were able to fix plumbing on a 72 year old house. I highly recommend.

We were so incredibly pleased with the service we received from James! He explained everything to us and took the time to answer all of our questions! He was timely, patient and kind! Outstanding service!!!!

Very professional! Darryl and Josh did a very GOOD job!! Friendly, Great Customer Service!! I love the way it looks.

Everyone at Embrich is personal, nice, and professional. Every single job done looks and performs amazing.

Great service, very clean work.

Chandler and Nathan were both very professional, respectful and helpful. They left my home in better shape than they found it.

I liked Mr. Chapmans confidence. He assured me he knew the problem based on my explanation. Another major company sent someone (starts with an M) and the technician couldn’t figure out the problem, even after I told him what the problem was. The disposal needed to be replaced. Decided I was not doing business with them. Disposal was replaced by Embrich within 20 minutes. Shockingly expensive but worth it because my time wasn’t wasted and I wasn’t being “played” it was a bigger problem then I knew it was.

Kind and very knowledgeable and helpful.

Very pleasant and knowledgeable young man.

Jeff did a great job of fixing our burst pipe that was flooding a room in our basement. He was very knowledgeable and professional. We recommend Embrich plumbing and will call them again for any future plumbing issues.

I have never felt the need to write a review for service that I received until now. Embrich has a long line of exceptional service associates and I would like to thank each and every one of them. All the gas lines in my house needed to be replaced as well as the galvanized pipes. The service they provided was exceptional and handled in a timely manner. They were very professional and extremely knowledgeable about what needed to be done. My personal thanks goes out to Mark Giglotto, Eddie Raines and Isaac Wylde. You gentlemen will be the first ones I call should the need arise. Thank you, thank you, thank you. All of you are truly an asset to your company.

Very patient with my crazy household! Great work! Thanks again!

Isaac came out and provided me options and offered great service. Highly recommend using this company

After working with American Water Services and their contracted company for over 5 days with no results. We contacted Embrich, and the two ladies in the office, Sheila, and Bonnie, were very understanding and scheduled someone to come to our residence to evaluate the issue. Isaac arrived later that day and was very knowledgeable and understanding of our urgent issue and scheduled work for the next morning. Isaac even called that morning stating that he was gassing up equipment and asked if we needed anything like coffee or juice from the gas station. Never have I had a contractor be that personal. Isaac and Josh arrived and were very professional in making sure that our steps and basement floors were protected. Something the other company could care less about. We were very impressed on the skill level of Isaac’s driving of the bobcat to tunnel the dirt to replace the new sewer line. Both Isaac and Josh worked tirelessly to complete the job at hand. James came later to assist Isaac and Josh to complete the work and help in completing the job the same day. All three show the professionalism of this company and we would highly recommend Embrich for anyone needing any plumbing or sewer service of any kind.

We couldn’t be happier with the service we had from Embrich. They are professional and definitely quality work. We highly recommend them for any plumbing issues. Love hiring local folks!!

Very professional and did a great job. Would highly recommend using their services!

Embrich Plumbing to the rescue! We had a pipe break around 5:00 on a Wednesday night. We called Embrich at 6. We had water restored by 8:15. Impressive service- Yes! Jeff was very knowledgeable about how to fix the issue and cleaned up when he was finished. I would definitely recommend Embrich plumbing to my friends and family!

Always quick and very helpful! Professional and friendly staff with quality work.

Embrich (Chandler) has been out to our house on several occasions and each time he’s been professional, personable, and prompt. They always have done a great job and have been my go-to for all our plumbing needs.

My entire experience with Embrich Plumbing was so amazing from start to finish! They were able to get someone out quickly to help with my issue, they stayed in constant communication regarding reminders, time frames, and informing me of the plumbing expert that would be assisting me! James was so friendly, professional, and knowledgeable! I know that if there is ever an issue with my plumbing needs, Embrich Plumbing will be who I call! Thank you all for what you guys do and providing top tier customer service!

Great service with knowledgeable people and good prices.

Requesting an appointment online was extremely easy and the office was prompt in their response. They arrived on time and gave me my options and a price up front for the work. Everything was fast, friendly, and painless and the prices were extremely reasonable. This was our first experience with Embrich and we will absolutely be using them in the future.

We always have the best experience with Embrich. Knowledgeable, friendly, diligent about getting the job done right. They have earned our full confidence over the years and we highly recommend this company.

Embrich Plumbing did an outstanding job fixing my mom's plumbing issue caused by tree roots getting into her pipes. Darryl, Issac and Chandler were extremely thorough, communicated extremely well throughout the entire process and worked diligently to correct the problem as soon as possible. I would definitely recommend Embrich and the team to anyone and will keep them top of mind should we need plumbing help in the future. Thank you so much Darryl, Issac and Chandler for everything you do!

All around 5 star company. They are professional, transparent and have great customer service. James was quick to diagnose 2 separate toilets with 2 separate problems & provided detailed options and estimates for both. All options were reasonably priced. He did not rush my decision or try talk me into anything. He was very patient and took the time to explain the problems and answer my 300 questions. Absolutely stand up guy who is passionate, confident and a pleasure to work with.

As always, excellent service! Tyler was polite and efficient with his time.

Very professional. I’ll call again if/when needed.

Got here quick, worked and fixed issue quick. Highly recommend!

Showed up ahead of time, which was fine. Evaluated the situation, got to work on a solution and had everything taken care of in a timely manner. friendly and explained everything along the way, and made suggestions for future possible problems.

James was very knowledgeable and helpful. Cleaned up after his work and explained everything that he accomplished. Thanks James....

James was prompt and thorough. Luckily a quick fix!

Fast response and professional. Very thorough and highly skilled.

Darryl was absolutely amazing. I have a 100 year old home that needed some love. New pipes, new whole house filtration system and new tankless water heater. Darryl took the time to make sure I knew how everything worked and made sure to have the settings just the way I want, ensuring that Embrich was only a phone call away if I needed anything after they left. Great service!!! Thanks again!!!

Quick service and professional.

Zach and Jessica were fantastic. Thank you Embrich for fixing our plumbing issue.

We have used them for multiple jobs over the last 20 years or so - water heater replacement, main sewer line replacement, moving supply lines, drain clean out, etc. Always very pleased with the service and competive pricing.

Great job

Communication was very good, appreciated a text with a picture of the tech and when he was on his way.

Chandler was a nice young man and spent time figuring out the install.

Isaac Wyld is very professional and the service is excellent. We only use Embrich. This is our second experience in a month due to age of our home plumbing . The are replacing the water heater and sump - I highly recommend

Excellent work. I can always depend on Embrich!

Zach White did a great job installing the new toilet. 👏 Embrich is our plumbing company.

This company and the staff are outstanding . Only plumbers i will ever us!!!

While all services could not be completed today, the remaining work will be done in just a few days. The service was timely, respectful and professional.

I recently moved to Collinsville and I prefer to use local services. On my drive into work I saw the Embrich plumbing business. A few days later I noticed an Embrich plumbing truck at one of the other businesses in my office park and gave them a call. I have used Embrich several times and once again I was not disappointed! My water heater started leaking the night before and I called the service to get someone to come out. This morning at 0730 I was notified that they could have someone out there soon. It got fixed today! Thanks to Embrich plumbing, James and Zach!

Mark G. And Zach W. completed a sewer line replacement for us this past week. Even though the total cost was painful (agh!) we had a painless experience with Embrich. Mark and Zach were true professionals - knowledgeable, informative and friendly. We were updated every morning when they arrived and before they left for the day. Thank you for taking care of us. Even though the repair was costly, I trust that Embrich did it right. Thank you, Mark, Zach and the extended Embrich family!

We have used Embrich for several jobs now. We are happy with the prompt, professional service. Everyone is very helpful.