CALL (618) 343-9899Reviews
Our Google Reviews
Want to know what your neighbors are saying about us? Check out the testimonials below!
If we have recently serviced your home, our team would appreciate a few words from you, too.
Write a Google Review
Very good service, on time, friendly and efficient. Recommended.
Fantastic experience. I had a complete clog in my outside sewer drain. They were quick to answer and quick to get someone to my house. They explained the next step of events so I knew what to expect. They kept me informed the whole time I was waiting with texting me and then a
We needed work on our kitchen sink. Scheduling was a breeze, and we were given a time convenient for us. Antjuan was our service rep whom we have worked with before. He is a wonderful technician and he had the parts readily available on his truck. He gave us suggestions in case
Great service! Had a problem with my water heater. James came promptly and took care of the problem.
From the initial phone call to the installation of the water heater, nothing but top tier professionalism. Bryan was courteous, knowledgeable, and I would consider a top 1% plumber. The removal and install of the water heater was done in a timely fashion, his attention to
Great customer service and exceptional work!
Quick to respond, Sent photos and info from each worker so you recognized them when they arrived. Very thorough, and explained each process. Highly recommend 👌
We had a suspected leak in our toilet. I called Embrich and from that first call to the repair, the customer service was exceptional. Another company gave me a three week turnaround but Embrich scheduled us right away. Dustin surveyed the issue and explained what needed to be
James Chapman replaced our plumbing under kitchen sink and did a great job. He gave us all the options available and pricing for each. He was very knowledgeable and professional. We are very pleased with the work he did and would recommend him for future projects. Thanks James!
James arrived right on time and did a thorough inspection of my kitchen plumbing. He even spotted a dishwasher connection issue and fixed it on the spot. Great attitude and explained all the details. Very fair price too. Excellent work. Also James made recommendations without
Very honest and knowledgeable
We had a great experience working with Ashton at Embrich Plumbing! This was actually our second time having him out to the house this year, and both times he's been fantastic. Super friendly, knowledgeable, professional, and just an all-around great guy to work with. Our water
Thank you Embrich for helping us fix a perfect disaster which was our house. Water line, sewer line, water heater and sump pump. They were the most professional and kind group of people! My neighbor recommended them. If you have an emergency they are your first call. I’m
I just received high quality service from Antjuan. Beautiful plumbing job under kitchen sink. Not only great service but Antjaun was a very nice and knowledgeable person. Big Thank You !
I use Embrich for all my plumbing needs and am never disappointed. Recently had a leaking toilet that James came out to help with. I really appreciate the efficiency and workmanship they do all at a reasonable price.
Timely, professional and polite. A genuine 5 out of 5 star rating. The telephone staff and notifications were excellent in accepting my call. scheduling the technician visits, and keeping me updated. The initial technician assessment by James Chapman was excellent: clear,
Really love the promptness of all the sales person and the install guys. I would definitely recommend this company. And it’s a great guarantee. I got a new HVAC system. I will not purchase a new one for a long time. I am very happy with this company would highly recommend.
Called with an urgent issue and they were able to get out to me the same day, fantastic!!! I received a txt and a call from Braydan who was super friendly and professional. They have all the right tools to get and show me the problem (using camera inside the plumbing).
I had a great experience with Embrich Plumbing! Brian was professional, courteous, and took the time to look into my plumbing issue and explain what was going on. He was friendly, knowledgeable, and made sure I understood the situation. It’s refreshing to deal with someone who
I had a confirmed gas leak in my home that I just bought and a plumbing tech named James and an HVAC tech named Conner came out to take a look at everything. They were extremely helpful and friendly and broke down the news of what was going on with the causes of the leak very
James and Eddie just replaced an outdoor spigot, installed a water softener, and replaced two bathroom faucets for me. They were friendly, professional, efficient, and extremely helpful in answering all of my questions. I had previously used Embrich Plumbing at my former home,
Great customer service
Knowledge very explainable. timing
Professional, knowledgeable and courteous. Provided us with the information necessary to make choices that work for us. Would highly recommend.
Very friendly, respectful and clean.
I had called regarding a clog in my tub as well as needing to replace a few toilets. James and Brayden came the next morning and were able to give me a quote and get everything taken care of in one day! They were super nice and respectful and explained everything.
From thinking we had a clogged drain to finding out it was a little more serious and required expert attention…. The whole team at embrich plumbing was very helpful and explained everything that needed to be done …. Thank you to Drew , Cliff, Ashton , James and Braydan … we’re
We returned after a 3 week vacation to find the expansion tank on the water heater had a leak on it. After I changed out the expansion tank and cleaned up the mess the water heater would not light. I called Embrich Plumbing and Heating at 6 a.m. Chad showed up at 8:00 a.m. and
The plumbing specialist was a very nice and did a great job on the water problem that I had
Thank you Ashton for correcting the gas leaks. I appreciate your professionalism, and integrity in completing the job you were hired to do. He was punctual, courteous and dependable. I will always call Embrich Plumbing when I need work done. Sharon Matthews
James and Braydan were here today, and they were an absolute pleasure to talk to! They inspected plumbing, and checked the sewer, which was difficult, as the caps were too tight. However, they prevailed in opening them. We love this company, and your very professional and
It's very timely professional. Great job couldn't ask for a butter plumber, decent price Ashton was great
Installation of a 60-inch walk-in tub and much more. The installers, Jody and Chase were beyond terrific. Two professional guys who worked hard each day. It took several days to complete the job. When they left for the day, everything was picked up and clean. The next day they
Came out right away to repair/replace our sump pump.
I had Ashton at my Mother's house to install a new water line to have a refrigerator installed and Ashton was super. Didn't even walk thru the grass came up the sidewalk in order to not track in grass. Explained everything he was going to do and just did a fantastic job.
We had an emergency Air Conditioning failure and had a technician here within 90 minutes. We have a 20 year old system (so only so much worth doing with it), but they creatively found ways to get us back up and running to finish through the summer. Friendly, professional, and
Excellent and trustworthy services. Arrived promptly and explained what the problem was before making repairs
I've used Embrich twice. Both times the phone and electronic communication and follow up by the office was flawless. I had two employees to my house today, Connor and Ben. I've worked with Connor before and he took the time to introduce me to Ben before they started. Both were
Chase E. Responded to a no hot water call at our residence. Chase was extremely helpful and great to work with. He was very respectful and took his time explaining everything he was doing in detail to me and my wife. Chase resolved our issue and got our water heater fixed. Thank
Chase was the consumate professional. I could have asked for a better experience. Thank you for everything Chase. I'd give 10 stars if I could.
Where do I start? The guys were all friendly, professional and very knowledgeable. They did my diagnostics and install the same day. No mess no fuss. I'd highly recommend them.
Dom and Nathan were great. They explained everything well, and performed the work great. I am happy the service from start finish.
Excellent customer service & timing to come to our house for repairs. I highly recommend Embrich Plumbing Company.
I had multiple installations by Embrich techs in a short period of time, and I am beyond satisfied. Each tech that came out was courteous, knowledgeable and patient with my questions. In addition, they cleaned up after the installs, leaving absolutely no trace of them being
Jason and James's work was incredibly fast and very much appreciated. Thanks guys
Kitchen sink began to slow drain this year. Liquid Plumber helped a few more months. Contacted late night and they came out next day between my requested timeframe and snaked the drain. I suggested we look inside the main cleanout, sure enough the kitchen water was rushing
Had a last minute drain cleaning need before leaving town. Called Embrich office. Super helpful. Chase and Dominic showed up later that day. They were knowledgeable, friendly and got to work. Will use these guys again. Thanks Embrich.
Chase was very polite and explained things well.
Chase did a great job and was very personable. The faucet I picked out was a bit tricky to put in but he made it look great and work as I expected.
Bryan and Ashton were professional and friendly. Bryan explained the changes in the outdoor faucet and how to prep for winter and when spring comes. I highly recommend Embrich Plumbing Company.
Technicians arrived when they said they would. The removal and installation of a new water heater went pretty much as planned. Problems with the new gas igniter were dealt with and fixed. Technicians kept me advised throughout the process. I would definitely call them again for
Phenomenal service. Joe arrived promptly, determined the problem with no issues and had me fixed and coming again within a bet short time. Price was very reasonable as well.
I had Embrich replace my entire HVAC system and fix some venting from my water heater and the experience was excellent from start to finish. Everyone was honest, professional, and genuinely wanted to help. They took the time to answer all of my questions, worked with me to find
This was my first experience calling Embrich Plumbing, and it was a good one. James and Braydan came out to repair a toilet issue and replace a drain line. They were both personable and friendly. They made the toilet repair and replaced the drain line in less than 2 hours.
Joe was pleasant professional and did not try to upsell me into a more expensive repair
Air conditioning system went out on one of the hottest days of the year. I called Embrich plumbing, heating and cooling at 10:30 AM by 2:30 PM. A technician (Joe Z.) was here and had our system up and running within 15 minutes. He was able to diagnose the problem - which
Very professional and efficient. Job was done right. Chandler did a great job of answering any questions that arose.
Our basement flooded. And we called after hours and they instantly answered and was able to send someone out right away when we was going to be home. They fixed the problem and gave great advice for the future. They also inspected other appliances to make sure there was no water
Great service and polite workers.
Very professional and informative. Will definitely recommend your services to others!!!!
James and Braiden were very knowledgeable and helpful with my drain clog. They explained the issue and presented solutions that they believed would fix the problem. I was free to choose the best that worked for my situation. The drain works again and now I have a path
Called for an emergency water softener leak repair on a Saturday morning after trying 2 other plumbers that couldn’t respond. Dustin responded fast, immediately found the problem and fixed it. I was very impressed with Embrich and with Dustin‘s professionalism, friendly attitude
James and Braden were great! Very professional and knowledgeable when Embrick was back today for a follow up job.
Extremely professional and friendly. Kept us informed with every step. 100% honest about what needs to be done and having additional person coming to verify the issue. I would definitely recommend this company! Thank you Antjuan and Nathan for your assistance today!!
Oh my goodness Embrich was a lifesaver for me! Communication with them was great. They were helpful,friendly and knowledgeable. Technicians qualified to do the job required.
Fast, friendly and professional service. Went above and beyond for my satisfaction. Will use their service again if and when needed in the future.
James and Brandon did an incredible job fixing my issues. They were polite and communicated very clearly their thoughts and remedies.
It was a difficult job. Sam & Brock replaced the AC/furnace. They did a great job and left the area they were working much cleaner than what is was before they started. Highly recommend Embrich.
I cannot say enough wonderful things about my experience with Embrich Plumbing! What started as a stressful situation with my basement flooding after my sump pump stopped working turned into such a positive experience because of the incredible team at Embrich. They first came
I haven’t had service yet. This review is based on my experience with Rhonda. She is so good, so patient and so helpful. I am sure I will receive great service when they come out to install shut-offs on the galvanized pipes in my old house
I had a drain leaking into my ceiling. The first plumber I contacted was incredibly unprofessional and rude, so I called Embrich. I am glad I did. They responded quickly and professionally, making the whole process less stressful. James did an outstanding job taking care of the
After purchasing two toilets and a delivery and installation package from a big box company, we were dismayed that the installation contract was canceled because the company had no one to do the work. I called Embrich, on the recommendation of a friend. Ashton came out the next
Embrich employees are above and beyond!
Always professional.
Embrich has been absolutely amazing with anything we’ve needed them to do. I highly recommend using them for all plumbing needs and they are definitely our go to if we ever need help!
Nate and Braydan did a great job on my new shower faucet. 5 star effort. Very efficient.
We had been customers of another local business since we moved to Collinsville almost 4 years ago. However, since they are no longer a locally/family owned business, we thought we would give Embrich a try when problems arose. We made an online appointment on Saturday which was
The company set me up to have a washer/dryer cobo in my master bath. Also replaced hot water heater. Great people great work.
The job was done by a high quality and professional team!
Called to get an estimate on putting a tankless water heater in our home. Cliff was very upfront honest and great the entire time. The two gentlemen Nick and Jack that came to install the water heater and take our old one out were also very great respectful and did a great job.
Our kitchen sink backed up on Wednesday night. I sent a message Wednesday night and they actually responded to me after hours. They indicated they would try to work me in the next day (Thursday) and if that didn't work they would be at my house Friday. They weren't able to get
Our kitchen sink backed up on Wednesday night. I sent a message Wednesday night and they actually responded to me after hours. They indicated they would try to work me in the next day (Thursday) and if that didn't work they would be at my house Friday. They weren't able to get
We absolutely recommend this place for any plumbing needs! Antjuan, Cliff, Cody and Jake were amazing! Very professional and affordable from start to finish.
From the time I placed the call to having a working A/C was under an hour and a half. Connor and Ben were awesome and walked me through everything they did and ensured it was working before leaving. Me and my family are very thankful to them. While others told us it might be a
Chandler John and Ashton Duff came out for a sewage clean out when they discovered that my main sewer line was compromised. Corey Scroggins and Daniel Schafers came out to remedy the situation. The county has guys ripping up my street so they had to be a little creative with
I had Embrich install a salt water filtration system, and I also signed up for their membership. They’ve already came out and checked my heating/air and plumbing. All of the service members were knowledgeable and gave me tips and tricks to help things run smoothly.
I had a hot water heater going out and called Embrich. They were very professional and showed me options. I decided to have a few other items fixed as well. The work was done on the day and time scheduled. Installation went well, it's compliant with all codes. I would
The thermostat for the AC was not working and Connor recognized it immediately. He replaced it and showed me how to work it. My dogs were very happy to see him again as well. 😄
Your Neighbors in the Metro East
We’re local, and we like it that way. Embrich serves communities all across the Metro East region of Illinois, including:
All Service Areas