Sump Pump Problems

Tips, Insights, and Honest Advice from the Field

Sump pump

Midwesterners love their basements. They appreciate the protection basements offer from tornadoes, the storage space and so much more. But no one loves a wet basement. In order to keep those basements dry, it is essential to have a reliable sump pump system. Since relatively small amounts of water can do very serious damage to personal property and foundations, it is wise to invest in a trained plumbing professional, like Embrich Plumbing, Heating & Air Conditioning, to install and service your sump pump system.

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Switch Problems

The leading mechanical cause of sump pump problems is a switch problem. This occurs when the pump shifts from its position inside the basin, rendering the float ineffective. Float is responsible for the smooth operation of the on/off switch. Your sump pump relies on both the switch and the float arm mechanisms to operate effectively.

Lack of Maintenance

Some pump manufacturers recommend the pump to be run every 2-3 months. Some recommend a yearly program completed just before the rainy season hits.

Here are some additional manufacturer recommendations:

  • If there is a back-up pump, unplug the primary pump and run the back-up pump to make sure it works properly
  • When testing your sump pump, go outside to make sure it is discharging water
  • Sometimes the pump can run but not pump any water. This means the impeller has disengaged from the pump shaft or the check valve is installed backwards.
  • Check the operation of the float to make sure it is not restricted
  • Clean out the air hole in the discharge line
  • Listen for any unusual noises when the motor is running
  • Replace the battery on the back-up sump pump every 2 or 3 years

Frozen or Clogged Discharge Lines

If water cannot exit your home through the discharge line, your system will not work. It is important to keep the discharge pipe protected from freezing and free of sticks, dirt, rocks and other debris. Protecting the water’s exit point of the discharge pipe will keep debris and animals out of the system, making it optimal for your sump pump.

Grated covering will not stop the lines from freezing or becoming blocked by ice and snow. A special grated discharge line attachment should help; it is placed near your home on the discharge line. It includes openings that give water a way to flow out of the pipe if the line is blocked further down.

Product Defect

Though rare, a product defect is always a possibility and does happen. It is wise to test the pump when it is initially installed to make sure the pump operates properly.

It’s All About the Maintenance

Don’t get me wrong, you cannot avoid all of these problems with maintenance. Let’s be honest – it’s a mechanical piece of equipment and mechanical pieces of equipment fail. It happens. But there’s no doubt that you can avoid many of these issues, and give a longer lifespan to the equipment by performing regular maintenance.

At the very least, follow these maintenance tips once per year. Some experts will even recommend that you do this every 2 months. Quarterly maintenance is probably the norm. It takes just a few minutes and can avoid some serious pains in the future.

  • A vinegar solution can be run through the sump pump in order to clean it
  • The pump will become free from tiny particles and debris, which will allow the pump to run much more cleanly
  • This can be done by the homeowner, and unless there is a serious problem, you may need to call a professional.
  • Make sure the sump pump’s float switch is not restricted in any way. If it is, it will cause the sump pump to not automatically kick on in case of a flood
  • Lastly, clean all vents and air holes for maximum effectiveness

That’s it. Maintenance is super easy and keeps your home protected from water damage. Make this a part of your regular home improvement plan, and you’ll surely save some money in your pocket by either putting off the purchase of a replacement sump pump for several years or by avoiding a costly water damage project.

Worth Knowing

Tips, insights, and honest advice from the Embrich team.

Ready to Fix It the Right Way?

From plumbing issues to heating and cooling problems, getting it fixed early saves you time, money, and stress. Whether it’s a leak, a clogged drain, or your system not keeping up, our team handles it with reliable service and work done right the first time. No shortcuts, no surprises, just solutions that last.

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